Store Policy

Jewellery Traders Notice

In the UK it is illegal to sell or describe any item as Gold, Sliver, Platinum or Palladium unless it is hallmarked. As a professional jewellery maker, JME hallmarks it's products in accordance with UK Law. For more information please read the Dealer notice attached below or contact us:

Birmingham Dealer Notice

General Policy

 

Terms of sale

By placing an order you are offering to purchase a product on and subject to the terms and conditions. All orders are subject to availability and confirmation. Dispatch times may vary according to manufacturing requirements. Whilst we try to ensure that all details are accurate, errors may occur. In this case, we will inform you as soon as possible and give you the option to cancel. If you decide to cancel, you will receive a full refund.

Delivery costs will be charged in addition and included in the total cost.

Designs and images and trade names  are the sole property of JMEJewellery. Copyright is reserved. All copies are prohibited.

Care Instructions

To keep your jewellery in beautiful condition, clean gently in warm soapy water, with a soft cloth or toothbrush. Avoid contact with cosmetics, perfume or cleaning products, as this may affect the finish.

Do not wear jewellery when swimming or during exercise. 

Store safely in box provided to avoid scratches.

Privacy & Safety

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through www.jmejewellery.com.  My business is the design and sale of jewellery.

What information do I collect about you?

I collect information about you when you set up an account at www.jmejewellery.com or place an order for products or services. I also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will I use the information about you?

I collect information about you to process your order, manage your account and, if you agree, to email you about other products and services I think may be of interest to you.

I use your information collected from the website to personalise your repeat visits to the JME Jewellery website.

I may share your information with logistics providers, such as Royal Mail, but only to allow the processing and delivery of your order.

I will not share your information for marketing purposes with companies outside JME Jewellery.

In processing your order, I may send your details to, and use information from credit reference agencies and fraud prevention agencies.

Marketing

I would like to send you information about products and services from JME Jewellery which may be of interest to you, but this will only be done if you have provided your consent at an event or through the sign-up form on the JME Jewellery website.

You have a right at any time to stop me from contacting you for marketing purposes. If you have consented to receive marketing, you may opt out or change your preferences at any time. If you no longer wish to be contacted for marketing purposes, please contact me and I will remove your details from the mailing list.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all your personal information, please email or write to me at the address at the end of this policy. I may make a small charge for this service.

I want to make sure that your personal information is accurate and up to date. You may ask me to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. In a few cases some of the JME Jewellery website features may not function as a result.

Other websites

The JME Jewellery website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Data Retention

I will not keep your information in a form that identifies you for longer than is necessary  for the purposes described in this policy or as required to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for 6 years, the time period UK tax law currently specifies for accounting purposes.

Complaints

If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. In the UK this is the Information Commissioner’s Office: https://www.ico.org.uk

Access to this website is permitted on a temporary basis and we reserve the right to withdraw or amend the service without notice. We will not be liable if for any reason this website is unavailable at any time. This website has links to other websites which are independently operated. We accept no responsibility for any loss or damage that may arise from the use of them. Use of linked sites are subject to the terms and conditions of use. 

Wholesale Enquiries

Please contact me for information regarding wholesale of my products and I will be glad to discuss the different options available.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments